Requesting a Billing Statement or Summary

If you need an overview of all past payments, invoices, or account activity for financial tracking, audits, or reconciliation, you can request a full billing statement from ZEAK Labs.

When to Request a Billing Statement

  • Preparing for financial year-end or quarterly reviews

  • Reconciling payments for multiple projects or subscriptions

  • Needing proof of payment for internal or external reporting

  • Reviewing all charges made to your account over a specific period


How to Request a Statement

  1. Email the request to:
    support@zeaklabs.com
    Use the subject line:
    "Billing Statement Request – [Your Company Name]"

  2. Include the following information:

    • Your full name and company name

    • The time period you need the statement for (e.g., Jan 2024 – Dec 2024)

    • Whether you need a PDF summary, CSV export, or both

    • The email address the report should be sent to (if different from your login)

  3. Optional:

    • Mention if you need the statement broken down by project, product, or service

    • Specify if it is needed for audit or reporting purposes


Response Time

  • Billing statements are usually issued within 1–2 business days

  • Urgent requests can be prioritised - please state this clearly in your email


If you require regular monthly summaries to be sent automatically, speak with your Account Manager to enable scheduled reporting.

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